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Regulations

Regulations of the Learning Battle Cards online shop

In force since 12 of January 2021

I. Definitions.

The following terms used in the hereby regulations of an on-line shop “Learning Battle Cards”, hereinafter referred to as “the Regulations”, shall have the following meaning:

“Seller” - Learning Battle Cards Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw (03-980), ul. Witwickiego 3/41, Poland; registered in the Companies Registry of the Polish National Court Registry under the KRS number 0000663563, Tax Identification Number: 1132930481, REGON No: 366567772, e-mail address: store@learningbattlecards.com, share capital: 6 000 PLN

“Shop” – the on-line shop https://store.learningbattlecards.com/

“Customer" – a natural person or a legal entity using the Shop, and in particular, which makes an order in the Shop, a natural person or a legal entity who under applicable legislation has legal capacity to perform such actions;

"Consumer" – a Customer who falls under the definition of a Consumer provided in an applicable legislation, therefore which above all performs a legal transaction with Seller not related to his/her business (commercial) or professional activity, in particular who makes an order in the Shop;

“Entrepreneur on consumer rights” – individual entrepreneur in the event that makes a non-professional transaction, i.e. conclude a contract as part of their enterprise, which not be of a professional nature for him;

"Order" – a Customer’s statement of intent, submitted through the Shop specifying: the type and quantity of products on offer at the Shop at the moment of placing the order, the method of payment, the delivery option, the place of delivering the products and the Customer’s data, which constitutes an offer to Seller from the Customer to conclude a sale agreement through the Shop for the products being the subject of the order.

II. General Provisions.

  1. The Regulations determine terms and conditions of providing electronically supplied services by the Seller to the Customers, consisting of the ability to enter into sales agreement via Internet for the sales of goods in offer of the Shop for the prices specified in subpages of the Shop or the ability to open an Account by the Customer.
  2. For usage of the Shop no meeting of special technical conditions by the Customer’s computer or any other appliance is needed. It is sufficient to have: access to the Internet, a valid e-mail and a standard operating system and web browser.
  3. In order to use the Account correctly, it is necessary that Cookies files be enabled in the browser. Cookies files are aimed, among others, at monitoring the activities of the Customer as well as for statistical purposes. It is possible to cancel them by using an appropriate option available in the browser.
  4. The Customer may have one Account in the Shop.
  5. Prices of the goods in the Shop are gross given in USD and include VAT. The Seller may modify the stock of the Shop, the prices of goods, carry out or cancel promotions. These changes do not affect agreements concluded with the Customer.
  6. Prices of the goods do not include: customs duties, any other taxes that may be applicable and shipping costs.
  7. Shipping costs will be added automatically depending on the type of items ordered.

III. Making an order.

  1. To place an order, the Customer should be logged in his or her Account. The Customer can also create an Account during the order process.
  2. In order to create an Account, the Customer must accept these Regulations.
  3. The Customer shall carefully preserve his or her login and password, so that the third persons do not gain access to these data.
  4. The Customer may place an order without creation of the Account. In such case, the Customer shall accept these Regulations prior to placing an order.

IV. The order process.

  1. The order process consists of the following steps:
  2. The Customer places the selected product from the offered assortment by clicking the button "add to cart".
  3. All items that have been placed in the shopping cart can be viewed by clicking on the "shopping cart", which is visible in the upper part of the website. The customer also can delete items or change the number of products that he or she wants to buy.
  4. If the items are to be bought from the shopping cart, the Customer should click on the "go to the checkout" button.
  5. The Customer determines the delivery details and the delivery address. The following delivery methods are available: airmail by DHL.
  6. After selecting the delivery, the customer determines the payment method. The following payment methods are available to the Customer: PayPal and bank transfer.
  7. By clicking the "Buy" button, the Customer makes a binding request for the purchase of the goods in the shopping basket. If the Customer decided to pay via PayPal, he or she will be transferred to PayPal website. If the Customer decided to pay via bank transfer, he or she will get details of the Seller’s bank account.

V. Complaints.

  1. The Seller is obliged to deliver goods to Customers without the physical or legal defects pursuant to the statutory provisions.
  2. All complaints shall be reported to the Seller via e-mail onto the following e-mail address: store@learningbattlecards.com or by traditional mail directly onto the Seller address.
  3. The complaint should include the Customer’s data necessary in order to send back information concerning the outcome of addressing the complaint as well as a description of irregularities.
  4. The Seller shall address the complaint and inform the Customer about the outcome thereof within 14 days from the day of receiving the complaint.
  5. A Customer who exercises the rights under warranty is obliged, at Seller expense, to provide the defective goods directly onto the Seller address.
  6. The provisions of the Regulations contained in this point V. Complaints shall apply accordingly to the Entrepreneur on consumer rights.
  7. Complaints about electronic services, including irregularities in the operation of the Shop, can be reported to the Seller via e-mail onto the following e-mail address: store@learningbattlecards.com or by traditional mail directly onto the Seller address.
  8. The Seller shall address the complaint and inform the Customer about the outcome thereof within 14 days from the day of receiving the complaint.

VI. Non-judicial ways of reviewing complaints and redressing claims

  1. Consumers can use non-judicial means of dealing with complaints and redressing claims. The European Consumer Centres Network assists in resolving cross-border disputes. For more information about non-judicial ways of dealing with complaints and claims as well as the rules on access to these procedures under your jurisdiction, please visit:
    1. http://www.konsument.gov.pl/en/eck-w-europie.html
    2. http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.html
  2. Consumers can also use the platform for online dispute resolution (ODR platform), in accordance with the Regulation of the European Parliament and of the Council (EU) No 524/2013 of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC (Regulation on Consumer ODR). The European ODR platform is to facilitate an independent, impartial, transparent, effective, prompt and fair court settlement of online disputes between consumers and traders concerning contractual obligations arising from online sales or service contracts concluded between consumers living in the European Union and the businesses established in the European Union. For more information, please visit: www.ec.europa.eu/consumers/odr .
  3. The use of non-judicial means of dealing with complaints and redressing claims is voluntary and may take place when both parties agree to it.

VII. The right to withdraw from the agreement.

  1. A Consumer who concludes a distance agreement can withdraw from this agreement within 14 days without giving any reason thereof and without incurring any costs, except the costs specified in below.
  2. The lapse of the period for withdrawing from the agreement starts at:
    1. For a sale agreement – from the Consumer, or a third party appointed by the
  3. Consumer other than the courier, taking possession of the product and, for an agreement including many products delivered separately, in batches or in parts – from acquiring the ownership of the last product, batch or part;
    1. For other agreements – from the date of concluding the agreement.
  4. A Consumer can withdraw from the agreement by informing the Seller of the decision to withdraw by an explicit statement, for instance, by sending the letter by post to the address: Warsaw (03-980), ul. Witwickiego 3/41, Poland, marked "Return", or by sending a statement by email to the email address: store@learningbattlecards.com.
  5. To keep the deadline for withdrawing from the agreement, it is sufficient to send the information on performing the right to withdraw before the lapse of the deadline.
  6. In the event of withdrawing from the agreement, a Consumer is obliged to return the product to the Seller immediately, and no later than within 14 days from the date of informing the Seller about withdrawing from the agreement. To keep the deadline, it is sufficient to send the product before the lapse of the 14-day period to the address: Warsaw (03-980), ul. Witwickiego 3/41, Poland, marked 'Return'.
  7. The Consumer is obliged to bear direct costs of returning the product, including duties and taxes linked to the return of goods.
  8. If the Consumer choses a method of delivering the product other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to reimburse the additional costs borne by the Customer.
  9. In the event of withdrawing from the agreement, the Seller will, immediately but no later than within 14 days from the date of receiving the Consumer’s statement of withdrawal, return all the payments received from the Consumer including the cost of delivery, except the additional costs of the delivery method other than the cheapest delivery method offered by Seller chosen by the Consumer.
  10. The payment will be returned by Seller with the same payment method that the Consumer used, unless the Consumer explicitly consents to another payment method – in any case the Consumer will not bear any costs due to this return.
  11. The Seller may suspend the return of the payments received from the Consumer until the receipt of the products, or confirmation of posting the products from the Consumer, whichever comes first.
  12. The Consumer is liable for a decrease in the value of the product resulting from using the product in a way other than necessary to determine the nature, qualities and functioning of the product.
  13. The Consumer does not have the right to withdraw from a distance agreement with respect to the following agreements:
    1. agreements on performing services, if the entity performed the service with the explicit consent of the consumer who was informed prior to the service provision that after performing the service by the entity the Consumer will lose the right to withdraw from the agreement;
    2. agreements that concern a customized product that is not prefabricated, but produced according to the Customer’s instructions, or aimed at fulfilling their individual demands;
    3. agreements that concern products with short shelf-life period;
    4. agreements concerning products delivered in sealed packaging that cannot be returned after opening the package due to health protection or hygiene, if the packaging was opened after the delivery;
    5. agreements concerning products that, due to their nature, are to be permanently combined with other products after the delivery.
  14. The provisions of the Regulations contained in this section VII. The right to withdraw from the agreement shall apply accordingly to the Entrepreneur on consumer rights.

VIII. Final Provisions.

  1. Agreements concluded through the Shop are concluded in English.
  2. These Regulations are available free of charge on the website of the Shop under the link at: https://store.learningbattlecards.com/page/regulations and at Learning Battle Cards registered office. Regulations are available at that address in a form that can be read, downloaded and saved using the Customer’s computer.
  3. The Seller reserves the right to amend these Regulations for legal or organizational reasons. Customers will be informed about any amendments to the Regulations via the Shop website.
  4. In the case of amendments to the Regulations concerning the provision of the service of the Customers' Account or concerning personal data or privacy policy, Customers who have registered for a Customer Account at the Shop will also be informed of such amendments to the Regulations by email, to the address specified in the registration form. Amendments to the Regulations enter into force on the date specified in the relevant information about the amendments, but at least 14 calendar days after information about the amendments is given. The amended Regulations will be binding on Customers who have registered for Customer Accounts in the Online Shop, unless they do not accept the amendments to the Regulations and inform Seller – within 14 calendar days of receiving information about the amendments – of the termination of the service agreement for Account. In the event of amendments to the Regulations, all contracts and orders made before the amendments enter into force will be implemented in accordance with the Regulations in force on the date of the agreement or order by the Customer.
  5. In any matters not regulated in these Regulations Polish law will apply, however for Customers who are consumers, the mandatory provisions of law applicable in the country of consumer’s residence will apply.
  6. These Regulations are effective from 12 of January 2021 and are binding on all agreements concluded from that date.

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